Wednesday, 13 May 2015

How to just effing do it - a guide to saying ‘Yes’

A few things have struck me over the past couple of days:

  1. if I were paid my market rate for 'volunteer' hours to date, I could take the rest of the summer off
  2. if I said 'No' more often, I would have more time on my hands (but possibly less business ideas as a consequence)
  3. if good manners were a commodity, many many MANY people would be lacking

Any of this resonate with you too?

Let me explain. 

After a very thorough and exhausting process, we have finally appointed a new head teacher at the school where I am chair of governors. It is a huge relief and everybody is excited about the news. Some great teamwork, innumerable meetings, meticulous scheduling, detailed paperwork, consistent and constant revision and review of the input and output, and always retaining the 'vision' of what all interested parties - children, staff, parents and governors - held as important elements in our search.

I wish I had a pound for every occasion someone asked how much time I personally put into this. Instead, I did a rough - and very conservative - calculation of hours.


Yes, I didn't know that either when I signed up. But it's all good and has given me an insight regarding certain procedures and the follow-on business opportunity that exists. Never one to miss the bigger picture, I guess.

So the next question is why do some of us contribute so freely of our time and skills whereas others do not?

I have plenty of views, but not an all-encompassing answer. 
Let's just say that if more people helped out (in general), the "many hands..." saying would be repeated a lot less frequently. 

Which brings me to manners. Or lack of them.

Back in the 'real' (read: paid) business world, all semblance of people state - on their profiles or websites - to being the utmost professionals in terms of how they deal with enquiries, follow up with clients, engage with partners, etc etc etc.

Yet. The amount of downright rude fobbing off, from cack-handed email replies to a refusal to even schedule a phone call ("I am very busy..."), from pathetic excuses ("I am not based in London"... err, hello? Skype?) to total lack of engagement or even a courteous acknowledgement is, in all honesty, quite unbelievable.

How is it possible that even in the busiest of times I can make the effort to at least reply or return a phone call? Is this really such a Herculean effort on my behalf? I think not.

A word to the wise then - and all those who think they are above reproach:

"What goes around, comes around."

When, one day, you require business dealings with myself I will remind you that I forgive, but I do not forget.

Right. Where's my phone?



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